Frequently Asked Questions

Q. Where do you get all the data from?

We get official APIs for most of the channels such as Weibo, WeChat, Tmall, Taobao and etc. And we crawl some of the channels where we don’t get access to official APIs.

Q. What kind of data format can you provide?

We could provide real-time dashboard, CSV (Excel file), reports formats, and even ie API.

Q. What separates you apart from other SaaS companies?

We gather raw data from every online channels that our you want to analyze, and atomize analyzation through AI Through AI utilized data, you could find correlation between different data; such as social trends and sales trends for you to easily find insights that are impossible to find.

1. Collect and analyze raw data from more than 100+ online channels through AI (social posts, e-Commerce data, news articles, comments in forums)
2. Find the key related topic of your brand and industry
3. Analyze consumer sentiment, e-Commerce revenue and trends of multiple competitors at once
4. Get your needed data at the fastest speed (Daily or weekly)
5. Easily find market insights of new and niche market
6. Through detailed raw-data, find in-depth analyzation behind “WHY”

Through above 6 steps, we help you to easily find insights that were impossible to find.

Q. Which channels can you analyze?

We analyze any online channels of your needs.

Q. Do you analyze specific industry?

We don’t put specific focus on certain industries. Instead we analyze diversified industries; from beauty, electronics, luxury to F&B and much more.

Q. What is the price range?

It depends on the amount of data you are trying to analyze. And it varies from SaaS and CSV types.

Q. Can I start the service right away?

It depends on the industry you are trying to analyze. Please contact us.

Q. Do you provide English/Chinese reports?

Yes, please reach out to us!

Q. Is it possible to get a demo or sample reports?

Feel free to contact us if you wish to try our solutions.

Ready to hear from your customers?

Get a Demo